Emergency Communications With Your Local Government and Community #3046

Project Summary: Develops and provide written and oral message statements that can be used by public agencies (water and wastewater utilities) and elected officials to communicate with the public following disasters, as well as during disaster warning alerts. Also includes an action plan for working with the public to increase public awareness of potential public health risks, and appropriate responses. Research partner: WERF. Published in 2008. Foundation subscribers can download this Web-only report.

Project Details Participants Supporting Resources Order Report Project Profile / Order Report

Contractor: University of Louisville

Collaborative Partners: Water Environment Research Foundation  

Project Manager: Frank Blaha

Funded: 2004              Completion Year: 2008              Funding Amount: $224,966.00

Goal Area: Management and Customer Relations

Related Topics: Management and Communications,  Climate Change,  Communications,  Emergency Management,  Emergency Recovery,  Management,  Public Relations

Benefits to the Drinking Water Supply Community:
Proactive and effective communications help build public support and trust and demonstrate a utility's commitment to protecting public health. An effective communication plan helps safeguard the public and prevent unnecessary harm in the wake of disasters.